Privacy Policy

Last Updated: March 18, 2025

NextGen Properties and its respective subsidiaries and affiliates ("NextGen Properties," "Company," "we," "us," or "our") respects your privacy and is committed to protecting your information. This Privacy Policy applies to our website at https://nextgenproperties.com and any other website or mobile application that links to this Policy. This Privacy Policy also describes our other interactions with you in which we provide you with a link to this Policy, such as when you fill out a rental application or job application. The services that we may provide to you that are subject to this Privacy Policy are referred to below as our "Service."

Please read this Policy carefully to understand how your personal information is collected, used, and disclosed by the Company in connection with our Service.

If you are a member of NextGen Properties' personnel or a related person, this Privacy Policy does not apply to you. For more information about our privacy practices with respect to personnel, please contact HR@NextGenProperties.com.

1. What Information Do We Collect and For What Purpose?

Information We Collect Directly From or About You

We collect personal information, such as your name, address, phone number, location, and email address when you sign up for our mailing list, provide a comment or ask us a question, schedule a property tour, or otherwise communicate with us.

We may collect additional information if you fill out an apartment or job application, which could include your name, date of birth, driver's license, passport or other photo ID, professional and employment information, and other information necessary to evaluate your application, communicate with you, and comply with our legal and regulatory obligations. For example, in certain instances we may be required to obtain information about your income, disability, and other protected classifications to determine your eligibility for certain programs and comply with legal obligations.

If you are a resident of one of our properties, we may collect additional information from you, such as security camera footage, resident portal profile information, and information regarding your rent payments, insurance coverage, vehicle make, model and license plate, utilities usage, package delivery and locker usage, use of "smart" keys, IoT devices, and other building amenities (if applicable).

If you fill out a job application, we will collect your name, email address, phone number, and other contact information as well as information about your professional and educational background. We use this information to evaluate your eligibility and to communicate with you.

We may also collect any communications between you and Company and any other information you provide to Company, and information and user content you submit in online portals or chats. If you call us by phone, we may record the conversation for quality assurance or other purposes described in this Privacy Policy.

We may process personal information about you that is sensitive in nature and subject to special protection under applicable law. This information may include information relating to racial and ethnic origin, mental or physical health diagnosis, citizenship or immigration status, and precise geolocation. We process this personal data for a variety of reasons as described in this Privacy Policy.

We may also receive information about you from our third-party partners, for example, vendors we use to provide background checks, credit screens, fraud detection, payment processing services, property management services, and similar third parties.

Information Collected Automatically From Our Online Services

We and our third-party service providers may collect certain types of usage information when you visit our websites or access our Service, read our emails, or otherwise engage with us. We may use this information to enhance and personalize your user experience, to monitor and improve our websites and services, and for other similar purposes.

We and our third-party partners use tracking technologies, including cookies, web beacons, embedded scripts, location-identifying technologies, and similar technology, to automatically collect usage and device information, including:

• Information about your device and its software (such as IP address, browser type, Internet service provider, device type/model/manufacturer, operating system, date and time stamp, and a unique device ID);
• Information about the way you access and use our Service (referral and exit information, pages visited, links clicked, whether you open emails or click links contained in emails);
• Information about your location (including GPS or inferred location based on IP address or other information).

We may collect analytics data or use third-party analytics tools such as Google Analytics to help us measure traffic and usage trends. You can learn more about Google's practices at policies.google.com/privacy.

If you would prefer not to accept cookies, most browsers will allow you to change your browser settings to notify you when you receive a cookie, disable existing cookies, or set your browser to automatically reject cookies. Doing so may negatively impact your experience using the Service.

2. How Do We Share Your Information?

We may share your personal information with:

• Subsidiary and affiliate companies and brands, including NextGen Properties Group, LLC and related entities. These companies will use your personal information in the same way as we can under this Privacy Policy.
• Vendors and service providers that perform services on our behalf, as needed to carry out their work for us, which may include providing mailing services, tax and accounting services, analytics or marketing services, and resident management services. For example, we use Yardi Systems to host our resident portal.
• Third-party vendors as necessary to fulfill our legal and regulatory obligations, such as payment processors and banking institutions, vendors that provide credit checks, identity verification, or background check providers.
• Vendors providing additional services to you, such as rewards program providers or moving services. If you choose to create an account with one of these partners directly, they may use your personal information according to their own privacy policies.
• Other parties in connection with a company transaction, such as a merger, sale of company assets or shares, reorganization, financing, change of control, or acquisition of all or a portion of our business, or in the event of a bankruptcy or related proceedings.
• Third parties as required by law or subpoena or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) enforce our contractual rights or protect the security or integrity of our Service; and/or (c) exercise or protect the rights, property, or personal safety of Company, our visitors, or others.

We may also share information with others in an aggregated or otherwise anonymized form that does not reasonably identify you directly as an individual.

3. Control Over Your Personal Information

How to Control Your Communications Preferences

You can stop receiving promotional email communications from us by clicking on the "unsubscribe link" provided in such communications. We make every effort to promptly process all unsubscribe requests. You may not opt out of service-related communications (e.g., account verification, transactional communications, changes/updates to features of the Service, technical and security notices).

Modifying or Deleting Your Information

If you have any questions about accessing, modifying, or deleting your information, or if you want to remove your name or comments from our Service or publicly displayed content, please contact us using the information in Section 11 below. We may not be able to modify or delete your information in all circumstances.

4. Third-Party Tracking and Online Advertising

We participate in interest-based advertising and use third-party advertising companies to serve you targeted advertisements based on your online browsing history and your interests. We permit third-party online advertising networks, social media companies, and other third-party services to collect information about your visits to our Service over time so that they may play or display ads on our websites, on other websites, apps, or services you may use, and on other devices you may use.

To learn more about interest-based advertising and how you may be able to opt out, you may wish to visit the Network Advertising Initiative's (NAI) online resources at optout.networkadvertising.org, and/or the Digital Advertising Alliance's (DAA) resources at optout.aboutads.info.

We may also utilize certain forms of display advertising and other advanced features through Google Analytics, such as Remarketing with Google Analytics. You may control your advertising preferences or opt out of certain Google advertising products by visiting the Google Ads Preferences Manager.

5. International Visitors

NextGen Properties provides services exclusively within the United States and does not own or manage property outside the U.S., intentionally market its services extraterritorially, or maintain a presence outside the United States. If you choose to use our Service from the European Union or other regions of the world with laws governing data collection and use that differ from United States law, please note that we will transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction.

6. Links to Other Websites

The website may contain links to other websites that are not owned or controlled by NextGen Properties. We are not responsible for the privacy practices of such other websites, and we cannot warrant that these websites are secure. If you have concerns regarding privacy practices of other websites, you should read the specific privacy policies posted on those websites.

7. Data Security and Retention

We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies and applicable law.

8. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will take prompt steps to delete the information from our records.

9. Modifications to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. If we decide to change our Privacy Policy, we will post those changes on the website. When we change the Privacy Policy in a material manner, we will update the "last modified" date at the bottom of this page. If you object to any changes, you may close your account. Continuing to use our Service after we publish changes to this Privacy Policy means that you are consenting to the changes.

10. Region-Specific Disclosures

We may choose or be required by law to provide different or additional information relating to the processing of personal information about residents of certain states. Please see below for additional information that may be applicable to you:

A. California — Your California Privacy Rights

If you are a resident of the State of California in the United States, the following additional disclosures apply to you under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to Know. You have the right to request that we disclose what personal information we have collected about you, the categories of sources, the business or commercial purposes for collecting it, and the categories of third parties with whom we share it.
• Right to Delete. You have the right to request that we delete personal information we have collected from you, subject to certain exceptions.
• Right to Correct. You have the right to request that we correct inaccurate personal information we maintain about you.
• Right to Opt Out of Sale or Sharing. We do not sell your personal information as defined under California law. However, we may share certain information for cross-context behavioral advertising purposes. You may opt out by contacting us.
• Right to Non-Discrimination. We will not discriminate against you for exercising any of your CCPA/CPRA rights.

To submit a California privacy request, contact us at privacy@NextGenProperties.com or call 949-392-8666.

B. Nevada

If you are a resident of the State of Nevada, Chapter 603A of the Nevada Revised Statutes permits a Nevada resident to opt out of future sales of certain covered information that a website operator has collected or will collect about the resident. Please contact us at 949-392-8666 or privacy@NextGenProperties.com to submit such a request.

C. Virginia

If you are a Virginia resident, you may have the right to access, correct, delete, or obtain a portable copy of your personal information, and to opt out of certain processing activities including targeted advertising and profiling. To exercise these rights, please contact us using the information in Section 11. If your appeal of our decision is denied, you may contact the Virginia Attorney General to submit a complaint.

D. Texas

If you are a Texas resident, the Texas Data Privacy and Security Act (TDPSA) may provide you with rights similar to those described above for Virginia residents, including the right to access, correct, delete, and obtain a portable copy of your personal data, and to opt out of the processing of personal data for purposes of targeted advertising or profiling. To exercise your rights, please contact us using the information in Section 11.

E. Florida

If you are a Florida resident, the Florida Digital Bill of Rights may provide you with certain rights regarding your personal information. To exercise any applicable rights, please contact us using the information in Section 11.

F. Arizona and Utah

Residents of Arizona and Utah may have certain privacy rights under their respective state privacy laws. To exercise any applicable rights, please contact us using the information in Section 11.

11. Contact Us