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Billing
& Payment Support

Invoice questions, payment inquiries, account balances, and billing disputes for owners and residents - our billing team responds within one business day.

Billing & Payments

Questions about your account.

Our billing team handles payment and invoice inquiries for multifamily owners and residents across the NextGen Properties portfolio. Whether you’re an owner with a question about your monthly statement, or a resident with a rent or fee question, use the form to reach the right person.

For urgent payment matters, please call our main office at (949) 392-8666 during business hours Monday–Friday, 9 AM–5 PM PT.

  • Owner statement & disbursement questions
  • Rent payment & balance inquiries
  • Invoice disputes & charge clarifications
  • Maintenance invoice questions
  • Security deposit questions
  • 1099 & year-end tax document requests
All departments

Send us a billing question.

Describe your inquiry and we'll get back to you within one business day.

Fields marked * are required. Your information is never shared with third parties.

Urgent billing matter?

Call our main office Monday–Friday, 9 AM–5 PM PT.

(949) 392-8666 All Departments →